Vice President, Compliance Support – Governance

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🔥 1 minute ago

🐊 Florida, Pennsylvania, +1 more states – Remote

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⏰ Full Time

🔴 Lead

👔 Vice President

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Logo of CardWorks

CardWorks

1001 - 5000 employees

Founded 1987

🏦 Banking

💳 Fintech

💸 Finance

💰 Private equity on 2022-03

Banking • Fintech • Finance

CardWorks is a leading credit and payments company and a people-centric, compliance-focused organization enabled by data and technology. CardWorks operates as a direct consumer lender (general purpose, secured and partially secured credit cards, and recreational installment loans), a provider of end-to-end servicing and post-charge-off recovery services for credit card and installment portfolios, and a payment processing and merchant acquiring partner (through Merrick Bank and affiliated companies) offering bank sponsorship and payment solutions for ISOs, PayFacs, ISVs, merchants and large market clients. With over 35 years of operating history and an FDIC-insured bank (Merrick Bank), CardWorks provides primary and backup servicing, collections, fraud prevention, credit bureau reporting, and program management for consumer and small business lending.

📋 Description

• Lead governance, execution, and continuous improvement of the enterprise compliance framework across all business lines • Develop and maintain the enterprise Privacy framework for second-line oversight • Own compliance policies, standards, procedures, and Policy Manual lifecycle management • Oversee compliance risk assessments, testing programs, issue management, findings, remediation, and quality reviews • Prepare compliance reporting for senior leadership, management committees, the Board of Directors, and regulators • Maintain centralized compliance calendars and monitor milestones and regulatory commitments • Lead issue and findings governance, including assignment, validation, tracking, escalation, and oversight in Archer • Oversee enterprise complaint management governance and regulatory liaison with FDIC, UDFI, and BBB • Analyze compliance metrics, trends, findings, and emerging risks to inform leadership decisions • Design and enhance standardized compliance templates, tools, and methodologies • Partner with business leaders, Compliance, CWS, Risk, Legal, and Internal Audit • Optimize workflows and strengthen compliance operating effectiveness • Oversee compliance training strategy, deployment, monitoring, and issue resolution • Mentor and develop compliance team members and foster a high-performance culture • Drive employee engagement initiatives and action plans • Maintain compliance knowledge platforms and tools including SharePoint, MyNet Roles and Responsibilities, and related systems

🎯 Requirements

• 9+ years of compliance and regulatory banking experience in consumer credit cards or equivalent educational or banking experience required • A minimum of 5 years of direct employee management experience preferred • Applicable certification strongly preferred (CRCM, CAMS, etc.) • Advanced knowledge of banking laws and regulations • Demonstrated ability to design and implement scalable compliance frameworks, including second-line privacy oversight • Strong analytical, strategic, and problem-solving skills • Advanced communication and presentation skills • Proven leadership and team-building abilities • High level of professional judgment, integrity, and accountability • Proficiency in Microsoft Office • Familiarity with compliance management platforms • Flexibility to adapt to regulatory and organizational changes • Independent decision-making and sound judgment • Effective leadership and interpersonal skills • Intermediate to advanced Excel proficiency, including VLOOKUP and pivot tables • Familiarity with SharePoint and compliance management systems such as Archer

🏖️ Benefits

• Competitive Pay, including a Bonus Target or Variable Pay Incentive Program • Benefits Package - Medical, Dental, and Vision (plus much more) • 401(k) Plan with Company Match • Short- & Long-Term Disability • Wellness Programs • Group Life and AD&D Insurance • Paid Vacation, Sick Days and bank Holidays • Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition • Comprehensive benefit suite • Hybrid/remote work model may be considered

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