Medical Receptionist

🔥 2 hours ago

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CareHarmony

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

💰 $15M Series A on 2022-08

Healthcare Insurance • SaaS • Wellness

CareHarmony is a healthcare company that focuses on providing personalized, coordinated care to patients through a range of preventative care programs. It specializes in chronic care management, annual wellness visits, and transitional care management. The company aims to enhance patient care journeys by leveraging population health experts, data scientists, and healthcare providers, including nurses. CareHarmony's solutions are designed to help healthcare providers drive success in value-based care programs, with no upfront investment needed from partners. By utilizing CareBlocks™, CareHarmony enables care delivery that is personalized and adaptable to each patient's unique needs, improving patient outcomes while reducing wasteful utilization.

📋 Description

• Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member. • Routes messages and escalations to the appropriate department or team member • Schedules appointments, reschedules as needed. • Performs administrative and clerical support tasks.

🎯 Requirements

• Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role • Preferred: Minimum of one (1) year clinical experience • Preferred: Active Clinical Multi-State/Compact License

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