Senior Consultant – Life Sciences Commercial Strategy, Customer Transformation

🕒 December 29, 2025

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Minor Hotels Europe and Americas

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

👥 B2C

💰 Post-IPO Equity on 2018-05

B2C • Hospitality • Travel

Minor Hotels Europe and Americas is a hospitality company that operates a diverse portfolio of hotels and resorts across Europe and the Americas. The company focuses on delivering exceptional guest experiences through high-quality service and unique accommodations, catering to both leisure and business travelers.

📋 Description

• As a Senior Consultant (SC) you will play a key client-facing role, managing on-site relationships, leading project workstreams, and supporting practice development through sales, recruitment, training, and team engagement. • Lead workstreams in Life Sciences commercial and customer transformation programs. • Drive pharma marketing strategy, sales effectiveness, and brand planning initiatives. • Develop business strategies for commercial organizations, including customer segmentation and engagement models. • Design and facilitate client workshops on commercial vision, customer journey, and omnichannel strategy. • Advise client marketing, sales, and commercial leaders on structured problem solving and strategy. • Shape CRM and omnichannel strategies in partnership with Salesforce teams. • Coordinate cross-functional teams to ensure timely, high-quality workstream delivery. • Lead analyses to assess commercial performance and identify transformation opportunities. • Synthesize insights into executive-ready recommendations and roadmaps. • Support development of AI-enabled commercial and CRM use cases focused on business value. • Contribute to CRM capability maturity assessments and identify improvement areas. • Translate business needs into functional requirements and user stories. • Play a key role in client proposals and RFI/RFP responses. • Identify new business and project expansion opportunities. • Support recruiting, training, and mentoring within the Life Sciences team.

🎯 Requirements

• 5+ years advising or working with Pharma/Life Sciences commercial teams on customer journey, omnichannel strategy, and CRM execution • Deep knowledge of omnichannel engagement, including journeys, segmentation, targeting, digital marketing, CRM, and content personalization • CRM platform experience (e.g., Salesforce Health/Marketing/Sales Cloud) in business/advisory roles; hands-on configuration a plus • Led workstreams and managed cross-functional teams of analysts and tech specialists • Strong consulting skills: client problem-solving, workshop facilitation, executive storytelling, deck building, and client interviews • Excellent analytical and quantitative skills for structuring and interpreting business analyses (not coding-heavy) • Advanced PowerPoint and Excel skills, focused on storytelling and analytical modeling • Confident professional presence with senior and executive client engagement skills • Self-motivated, proactive, and effective in ambiguous consulting settings • Willing to travel up to 80% as needed • Bachelor's degree required • Must be legally authorized to work in the US without sponsorship.

🏖️ Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade • Company paid holidays • Personal Days • Sick Leave • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) • Life and disability insurance • Employee assistance programs • Other benefits as provided by local policy and eligibility