Senior ESM Consultant – ServiceNow HRSD Architect

Job not on LinkedIn

🔥 1 hour ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $70.2k - $170k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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Minor Hotels Europe and Americas

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

👥 B2C

🏨 Hospitality

✈️ Travel

💰 Post-IPO Equity on 2018-05

B2C • Hospitality • Travel

Minor Hotels Europe and Americas is a hospitality company that operates a diverse portfolio of hotels and resorts across Europe and the Americas. The company focuses on delivering exceptional guest experiences through high-quality service and unique accommodations, catering to both leisure and business travelers.

📋 Description

• Designing blueprint architectures for HR Case Management, Knowledge Management, Employee Center, and Employee Relations • Creating secure HR data models • Ensuring HR scopes restrict data access properly • Architecting seamless integrations between ServiceNow and Human Capital Management (HCM) systems (like Workday) and payroll systems • Defining technical standards, lifecycle management, and roadmaps tailored to enterprise IT and HR shared service centers

🎯 Requirements

• Typically 5+ years of ServiceNow experience • 3+ years focused explicitly on designing HR service delivery or HR technology solutions • Preference for ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA), or advanced HRSD Implementation Specialist credentials • Experience working in large-scale enterprise environments or highly regulated industries (like Financial Services) • Proficiency with newer platform capabilities such as ServiceNow AI, Virtual Agent, Now Assist, and Next Experience UI

🏖️ Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade • Company paid holidays • Personal Days • Sick Leave • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) • Life and disability insurance • Employee assistance programs • Other benefits as provided by local policy and eligibility