Contract Administrator – Group Contracts

🕒 September 4

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 11%

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Logo of Alberta Blue Cross

Alberta Blue Cross

1001 - 5000 employees

Founded 1940

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Alberta Blue Cross is a non-profit organization dedicated to providing comprehensive health benefits and wellness programs to the residents of Alberta. As a leader in preventative health care, Alberta Blue Cross serves over 1. 8 million people through group, government, and individual plans. The company is committed to promoting wellness, offering modern work environments, and supporting community health initiatives. It aims to empower Albertans to live healthy and fulfilling lives by addressing physical, mental, social, and financial well-being.

📋 Description

• Prepare new enrollment contracts and booklets for group sales using the internal contract development system according to submitted applications • Prepare and issue contract amendments and booklets for existing clients based on submitted revision applications • Maintain online contract and booklet files for accurate and accessible records • Communicate with other departments regarding group benefits and unique aspects of group benefits • Verify group benefit enrollments and changes processed by fellow coordinators • Handle, investigate, and resolve complex or problematic enrollment/benefit issues and inquiries • Identify and recommend process improvements to enhance efficiency and service • Work under the direction and supervision of the Team Manager, Group Contracts

🎯 Requirements

• Preferred related experience with a good general knowledge of insurance industry practices • Demonstrated commitment to excellent customer service • Strength in flexibility, innovation, and independence • Exceptional interpersonal skills • Ability to work in a team • Planning and organizational skills • Analytical and problem-solving skills • Strong written and verbal communication skills • Proficiency in Microsoft Office products • Satisfactory criminal record check required as a condition of employment following a conditional offer

🏖️ Benefits

• Healthy work-life balance • Opportunities for career growth • Innovative, high-energy, team-focused work environment • Inclusive workplace that values diversity and unique perspectives, backgrounds, and experiences

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