Insurance Follow Up Representative

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🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

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Baptist Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 Non-profit

💊 Pharmaceuticals

Healthcare • Non-profit • Pharmaceuticals

Baptist Health is the region’s largest not-for-profit healthcare organization, encompassing 12 hospitals, over 28,000 employees, and a network of outpatient centers and urgent care facilities across Florida. With a commitment to medical excellence, Baptist Health operates renowned centers in cancer, cardiovascular care, orthopedics, and neuroscience, providing compassionate and quality care to its patients. The organization has been recognized for its commitment to employee satisfaction and has received numerous accolades for its hospital services and healthcare impact in the community.

📋 Description

• Responsible for the accounts receivables reconciliation process for patient accounts including but not limited to: examining, correcting and consistently updating patient health information to ensure accurate insurance payment/follow-up and applying appropriate contractual allowances. • Resolves patient and insurance carrier inquiries in a timely manner to avoid increasing A/R days. • Uses on-line systems provided by multiple payers to verify eligibility and benefits as well as checking claim status appropriately. • Makes telephone calls to the payer to ensure receipt of claims filing and payment on submitted claims. • Maintains appropriate/consistent documentation on accounts worked utilizing the accounts receivables work listing or patient accounting system. • Identifies non-payment trends by payer and notify management and comes to the table with potential solutions to these non-payment trends. • Applies proper account management principles to accounts to ensure accurate follow up.

🎯 Requirements

• High School Diploma or Equivalent Required • 6 months Relevant revenue cycle experience Required • Experience with health care insurance collections Preferred