Customer Success Manager

🕒 July 3, 2025

🏢🏡 New York City – Hybrid

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Beam

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤖 Artificial Intelligence

🌍 Social Impact

🤝 Non-profit

Artificial Intelligence • Social Impact • Non-profit

Beam is a social enterprise that uses AI-driven tools to transform welfare services and support individuals in need, including the homeless, refugees, and unemployed people. Through partnerships with government bodies, Beam provides tailored, human-centered support, enabling users to gain homes, jobs, and essential skills. Their innovative approach prioritizes digital inclusion and measures the social impact and taxpayer savings generated by their services, reflecting their commitment to driving social change and enhancing frontline productivity.

📋 Description

• Champion Beam's expansion into the US with Magic Notes • Onboard new partners and drive product adoption • Cultivate strong partnerships and demonstrate impact • Identify growth opportunities and contribute to customer success strategy

🎯 Requirements

• Exceptional Relationship Building Skills • Top-Class Communication Skills • A Proactive Approach • Meticulous Attention to Detail • An Adaptive and Growth Mindset • A Genuine Passion for Impact • Nice to have: Experience in a fast-paced startup environment

🏖️ Benefits

• Competitive OTE of $150k (basic salary: $80,000 -$100,000) • Competitive range of perks based on geography