Associate Director – Patient Access Operations

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🏄 California – Remote

🏄 California – Remote

💵 $115k - $201.3k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Cedars-Sinai

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10,000+ employees

Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.

📋 Description

• Oversees the strategic plans of the department, develops new programs, initiatives and activities; Manages the operations, staff and fiscal responsibilities of the Admissions/Patient Access Department. • Builds and maintains strong relationships with internal and external collaborators to promote the revenue cycle programs in order to gain support from the partners – both clinical and financial. • Ensures that the Admissions/Patient Access Department is adhering to The Joint Commission requirements and that The Joint Commission requirements are met and that the department is providing quality training and orientation to all employees at every level. • Mentors and guides employees within the Admissions/Patient Access Department, including acclimating new leaders at the medical center on Patient Access functions, on CSMC culture and mission. • Provides direct oversight of experienced professionals, to include Supervisors and Team Leads. • Oversees management to ensure adherence to operational policies and procedures. • Represents the Admissions/Patient Access Department on behalf of the Executive Director, in their absence, to include meetings, email responses, etc. • Provides additional support to Executive Director including budget preparation, fiscal responsibility, operational efficacy and performance improvement. • Maintains an extensive knowledge of required information platforms, to include, CSLink (EPIC) or other designated Electronic Health Record (EHR), third-party payor platforms, and management information systems. • Collaborates with appropriate departments, including Patient Financial Services, Revenue Integrity, Enterprise Information Systems (EIS), and appropriate clinical units to improve workflows to reduce denials and ensure revenue cycle optimization. • Oversees the Admissions/Patient Access continuum, including front-end registration, scheduling activities, and insurance prior authorization initiation/financial clearance.

🎯 Requirements

• High School Diploma/GED required. • Bachelor's degree in healthcare management, healthcare administration, business administration, business management, or a related major preferred. • A minimum of 8 years of Hospital Revenue Cycle Administration experience required. • A minimum of 5 years Management/Supervisory experience of direct reports within a department, service-line and or related required. • Certified Healthcare Access Associate (CHAA) required.

🏖️ Benefits

• healthcare • paid time off • 403(b)