Auditor, Claims

Job not on LinkedIn

🕒 September 4

🏈 Alabama, Alaska, +43 more states – Remote

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💵 $21 - $32 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

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Logo of Highmark Health

Highmark Health

10,000+ employees

Founded 1852

🛡️ Insurance

💼 Consulting

📦 Logistics

💰 $5M Grant on 2021-05

Insurance • Consulting • Logistics

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Ensure claims are handled according to internal operating and administrative procedures and applicable employer-group plan wording • Monitor audit workflow and turnaround times, including performance guarantee group audits • Maintain workload according to auditing-team quality and production standards • Record audit results in the audit tool for monthly reporting • Partner with the supervisor to create and conduct training sessions on issues identified by management • Conduct one-on-one coaching with claims team members, especially trainees • Recommend dollar authorization levels for claims team members based on audit statistics and interactions • Assist the supervisor with specialized SOC, carrier, vendor and employer audits • Maintain detailed knowledge of benefits, state regulations, federal guidelines and system upgrades • Review complex claims and provide expertise to the claims team to support sound decisions • Liaise with clients, management, peers and other organizational areas • Manage refund, void and stop-payment processes • Provide guidance on all aspects of claims processing • Assist with system-upgrade testing • Handle other duties as assigned

🎯 Requirements

• High school diploma or GED required • 5 years of prior medical, dental, vision, FSA and HRA claims processing experience • Comprehensive understanding of CPT, HCPCS, ICD-9 and ICD-10 medical coding • Strong attention to detail and organizational skills • Excellent problem-solving abilities in a fast-paced production environment • Excellent verbal and written communication skills • PC navigation skills for a professional work environment • Basic MS Excel skills • Basic MS Word skills • Ability to use judgment and available resources to make sound decisions • Ability to work independently and as part of a team • Ability to research and seek assistance to resolve claim audits • Ability to multitask and follow up at appropriate intervals • Preferred: Associate Degree

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