Financial Counselor

🕒 2 days ago

⚜️ Louisiana – Remote

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⏱ Part Time

🟢 Junior

🟡 Mid-level

🛋️ Counselor

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of LCMC Health

LCMC Health

10,000+ employees

We believe a hospital should actually be hospitable.

📋 Description

• Obtains necessary insurance information for patients. • Answers questions or direct patients to appropriate staff members for questions regarding insurance, billing, payment and/or collection arrangements. • Performs financial counseling on all patients prior to treatment, which includes explaining financial obligations and estimated costs of therapies based on insurance benefit plans & billing processes, as well as developing payment arrangements with patient. • Utilizes the summary of patient reimbursement and liability forms and obtain appropriate approvals as required. • Assist patients and families in exploring options for financial assistance. • Follows up with patients and families for financial assistance needs. • Works with patients and Patient Financial Services (PFS) to resolve account balance issues and establish payment plans. • Applies department processes for non-profit, community, pharmaceutical, federal, state and health system financial assistance programs. • Implements knowledge of federal and state requirements for assistance to patients with an inability to pay. • Documents the financial counseling process, discusses the EMR and forwards necessary documentation to the central business office. • Assists physicians in determining approved regimens for treatment and ensuring that regimens are approved according to NCCN guidelines.

🎯 Requirements

• High School Diploma/GED or equivalent OR 2 years of work experience in Registration/Pt Accounts or Billing Office. • Knowledge of all financial assistance programs, CMS guidelines, HIPAA regulations, billing and authorization guidelines, DHH Medicaid & Medicare coverage criteria and programs • Working knowledge of healthcare insurance, particularly Medicare and Medicaid. • Demonstrate knowledge of current resources and programs to assist the patient's need for financial resources, i.e., Social Security Disability programs. • Strong knowledge of diagnostic (ICD-9), procedural (CPT), coding and cancer terminology. • A high degree of computer literacy in a PC environment including basic Microsoft Office computer skills. • Familiarity with basic functions of an EMR.

🏖️ Benefits

• Health insurance • Flexible working hours • Paid time off • Professional development opportunities

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