Bilingual Crisis Counselor, Spanish

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🏄 California – Remote

🏄 California – Remote

💵 $26 / hour

⏱ Part Time

🟢 Junior

🛋️ Counselor

🚫👨‍🎓 No degree required

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Didi Hirsch Mental Health Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 Non-profit

🧘 Wellness

📚 Education

Non-profit • Wellness • Education

Didi Hirsch Mental Health Services is a nonprofit organization that provides compassionate mental health, substance use, suicide prevention, and crisis counseling services to individuals, families, and communities, particularly those facing barriers to care. It operates 24/7 crisis hotlines (including Teen Line and the 988 Lifeline), offers outpatient and enhanced care programs, wildfire recovery and outreach, training and continuing education for mental health professionals and students, and runs community prevention and recovery initiatives. The organization also engages in fundraising, volunteer programs, public education, and partnerships to expand access to behavioral health care.

📋 Description

• Offers crisis counseling services via telephone and chat. • Works alongside shift supervisors to answer, manage, screen and conduct risk assessments of crisis calls. • Serves as a mandated reporter in cases of suspected abuse. • Maintains accurate and detailed call reports. • Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program. • Assists in the training process of new counselors and volunteers. • Participates in community outreach and/or media events such as resource tables and presentations about suicide prevention. • Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center.

🎯 Requirements

• Fluency in required language for assigned program (Spanish). • Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred. • Possess a high school Diploma or equivalent. • Be 18 years of age or older. • Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process. • Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines. • Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time. • Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace. • Be empathetic, flexible, and adaptable to varying situations. • Have open availability and flexibility to work within the program’s operating hours, including weekends and holidays. • Be reliable and able to adhere to schedules based upon program needs. • Complete yearly required continuing education trainings. • Have knowledge of all job specific skills including safety assessment, data collection, and triage. • Goal-oriented team player with strong experience working in large and complex systems. • A commitment to team objectives and Didi Hirsch philosophies. • Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.

🏖️ Benefits

• Loan repayment programs you may qualify for by working at Didi Hirsch