Consultant – Job Accommodation Network

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Logo of WVU Online

WVU Online

1001 - 5000 employees

Founded 1867

📚 Education

👥 B2C

🛍️ eCommerce

Education • B2C • eCommerce

WVU Online is an initiative of West Virginia University that offers flexible online learning opportunities for students seeking to further their education while balancing other commitments. As part of a renowned land-grant institution, WVU Online provides access to a wide range of degree programs, resources, and support tailored to meet the needs of online learners.

📋 Description

• Provide direct consulting entailing information and referral services to JAN customers including individuals with disabilities, rehabilitation professionals, and others. • Respond to telephone and e-mail inquiries from rehabilitation professionals, individuals with disabilities or functional limitations, and their family members. • Process incoming accommodation inquires for rehabilitation professionals, individuals with a disability or functional limitations and their family members especially those pertaining to the prescribed specialty area. • Solicit information from caller to assess functional limitations of the potential worker or student with a disability, the work site, the work environment, and the job task specifications. • Determine areas of caller concern regarding implementation of the Americans with Disabilities Act (ADA) or other relevant legislation and provide required information. • Creatively determines strategies to solve customer’s challenges. • Provide information regarding job accommodations and technical assistance on requesting accommodation. • Provide follow-up support for recipients of information, as needed. • Conduct research to fulfill JAN customer demands.

🎯 Requirements

• Masters Degree in Rehabilitation Counseling, Social Work, Industrial and Labor Relations, Human Resources, Special Education, Business Administration or a related field is required. • A minimum of one (1) year of experience in each of the following: • Experience working with individuals with disabilities in prescribed specialty area (motor, sensory or cognitive disabilities and limitations). • Experience in providing information concerning the Americans with Disabilities Act and related legislation as to how it relates to employment. • Experience in communicating with individuals of all education levels both over the telephone and in writing. • Experience with various assistive technologies for people with disabilities in prescribed specialty area. • Experience in use of various database systems, e-mail and internet searching.

🏖️ Benefits

• 37.5-hour work week • 13 paid holidays • 24 annual leave (vacation) days per year or more based on years of service • 18 sick days per year • WVU offers a range of health insurance and other benefits • 401(a) retirement savings with 6% employee contribution match

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