Advanced Field Service Engineer

🔥 4 hours ago

🐎 Kentucky – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Logo of Honeywell

Honeywell

10,000+ employees

🚀 Aerospace

⚡ Energy

Aerospace • Energy • Manufacturing

Honeywell is a diversified multinational technology and manufacturing company that delivers hardware, software and services across aerospace, industrial and commercial markets. It provides aircraft systems and avionics, building and industrial automation, energy and sustainability solutions, safety and productivity tools, and enterprise software platforms (like Honeywell Forge) for operational optimization and OT cybersecurity. Honeywell serves customers in aerospace, manufacturing, utilities, healthcare, oil & gas, retail and logistics, and focuses on digital transformation, automation and energy transition.

📋 Description

• troubleshooting and resolving complex technical issues • system design and evaluation • project management • advanced system configurations to assist Pro-Watch and MAXPRO customer base • work directly with Value-Added Reseller and End User • collaboration with various departments including Technical Support, Quality Assurance, Engineering, Learning Solutions, and Advanced Services • 15% air or car travel to customer sites • utilizing a Honeywell travel and expense card and company vehicle

🎯 Requirements

• 3-5 or more years’ experience in providing technical solutions directly to customers in the security industry • 3-5 or more years’ experience in technical project management • Excellent problem-solving and troubleshooting skills • Ability to manage issues to a successful resolution and provide project subject matter expertise • Familiarity with ProWatch access control security software and MAXPRO video management software • Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders • Windows Server knowledge or certifications • VMWare / Server Virtualization knowledge • Network planning and design knowledge or certifications • Microsoft SQL knowledge or certifications • Cyber Security certifications • Demonstrated success in managing projects • Ability to develop strong, long-term customer relationships • Excellent presentations skills with ability to communicate with all organizational levels • Ability to adapt quickly to new technologies • Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field.

🏖️ Benefits

• employer-subsidized Medical, Dental, Vision, and Life Insurance • Short-Term and Long-Term Disability • 401(k) match • Flexible Spending Accounts • Health Savings Accounts • EAP • Educational Assistance • Parental Leave • Paid Time Off (for vacation, personal business, sick time, and parental leave) • 12 Paid Holidays

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