Business Resiliency Specialist III

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $94.1k - $164.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Apply Now
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Logo of CareSource

CareSource

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Develop, implement, review, and maintain business resiliency policies and incident management, crisis management, and disaster recovery plans, procedures, playbooks, and supporting documentation • Establish roles, responsibilities, escalation paths, communication protocols, and decision-making structures with stakeholders • Conduct or support business impact analyses and risk assessments • Evaluate impacts of changes to business processes, technology, facilities, vendors, and operating models • Assess third-party preparedness and address resiliency risks with vendor owners • Develop and maintain business continuity plans to sustain critical functions and guide recovery and business resumption • Partner with Information Technology, Facilities, Legal, Compliance, Communications, Security, business leaders, project managers, and other stakeholders • Coordinate disaster recovery processes for systems, applications, data, infrastructure, networks, and operating environments • Deliver training, tabletop exercises, annual disaster simulations, and disaster recovery tests • Coordinate incident, crisis, emergency, and business disruption response through recovery and return to normal operations • Coordinate decision-making, resources, stakeholder communications, and records of decisions, actions, risks, impacts, and recovery status • Lead post-incident and post-exercise reviews, document lessons learned, and track corrective actions • Recommend and implement improvements to prevent incidents, reduce impacts, strengthen response and recovery, resolve production issues, and improve operational efficiency • Maintain technical and scalability documentation, metrics, and reports tracking preparedness, plan currency, exercise results, corrective actions, and recoverability • Monitor emerging risks, security alerts, threats, regulations, standards, and industry practices • Ensure equipment, systems, services, and facilities meet disaster recovery requirements and support compliance with ISO 22301 and NIST SP 800-34 • Provide guidance, training, and work direction to less experienced personnel • Perform other job-related duties as requested

🎯 Requirements

• Bachelor's degree is required, although equivalent years of relevant work experience may be accepted in lieu of required education • Five (5) years’ experience in Business Continuity/Business Resiliency, Disaster Recovery, and Incident/Crisis Management • Strong knowledge of business resiliency standards and best practices • Experience implementing industry standards such as NIST 800-34 • Familiarity with disaster recovery tools and techniques • Advanced computer skills • Strong analytical and critical-thinking skills • Advanced decision-making, troubleshooting, and problem-solving abilities • Process and/or workflow planning and design skills • Strong project management skills • Strong organizational, prioritization, and time management skills • Experience in complex, high-growth business environments • Excellent oral and written communication skills, including critical listening and technical writing • Strong interpersonal and collaboration skills • Ability to work independently and as part of a team • Current Business Continuity Certification (DRII CBCP, MBCI, MBCP, MABR, or equivalent) preferred • Health plan, managed care, process improvement and/or business analysis experience preferred • General office environment; may be required to sit or stand for extended periods of time

🏖️ Benefits

• Bonus tied to company and individual performance may be available • Substantial and comprehensive total rewards package • Equal Opportunity Employer environment fostering belonging and support for individuals of all backgrounds

Apply Now

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