Digital Product Manager

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $72.2k - $115.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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CareSource

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Manage digital products from planning through deliverables coordination, execution, communication and results tracking • Manage growth and optimization of digital products to drive awareness, engagement, adoption and product maturity • Develop and manage digital asset budgets • Manage budgets with internal partners and contract services or agencies • Influence, inform and engage cross-functional teams • Provide guidance and strategy across digital products, programs and projects • Partner with stakeholders to develop and maintain a backlog aligned with business goals and the digital roadmap • Communicate successes, challenges, timelines and project needs • Manage digital calendars and priorities for digital products and initiatives • Manage daily activities with external agencies and IT partners • Ensure digital content receives required stakeholder approvals • Direct digital strategy goals, customer experience, digital quality and product analytics • Lead product management of digital assets or services and represent the digital team in IT Agile meetings and vendor activities • Translate business partner goals into work • Prioritize, assign and balance work within Agile TFS boards while acting as Product Owner of digital assets • Guide teams through challenges and solutions using Lean Management and Design Thinking principles • Help develop product roadmaps and long-term digital vision • Define and deliver customer experiences • Monitor emerging digital trends and capabilities • Own the customer experience for digital products and introduce new capabilities • Use data and technology to elevate customer experience • Ensure digital products meet regulatory and compliance requirements • Evaluate, validate and communicate business propositions for digital initiatives and products • Initiate and lead IoT or digital innovation projects • Perform other job-related duties as requested

🎯 Requirements

• Bachelor's in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred • Three (3) years of professional experience in digital projects required • Experience translating business requirements into user experience applications in support of technical specifications required • Project planning/project management experience required • Experience leading teams and large-scale projects preferred • Digital product owner experience preferred • HMO or Healthcare industry experience preferred • Experience in Agile Scrum ceremonies, including story writing, sprint planning, daily standups and retrospectives preferred • Familiarity with desktop and mobile web, Android and iOS apps, design, digital quality assurance, digital strategy, user research, prototypes and analytics development • Utilization of design thinking principles and methods • Knowledge of project management tools and content management software, including TFS and WordPress • Knowledge of digital product development • Knowledge of code languages such as HTML, CSS, .NET, C# and Swift, and back-end infrastructure such as web services, APIs or database development is a plus • UX, UI and Human Factors experience • Familiarity with UAT testing digital products • Troubleshooting and problem-solving capabilities • Solid project planning and management capabilities • Process and/or workflow planning and design skills • Information Architecture and Taxonomy familiarity • Strong knowledge of best practices relative to mobile application and web development • Proficiency in Word, PowerPoint or Keynote, and Excel • Familiarity with Google Analytics, Firebase or equivalent is a plus • Excellent oral and written communication • Effective organization and prioritization • Ability to travel as required by the needs of the department

🏖️ Benefits

• Bonus tied to company and individual performance may be available • Comprehensive total rewards package • Employee total well-being support