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Summer Internship Program – Member Experience and Insights

Job not on LinkedIn

🔥 55 minutes ago

🇺🇸 United States – Remote

💵 $41.2k - $66k / year

👨‍🎓 Internship

⚪️ Entry-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on CareSource's careers page, not through a job board

First seen by Remote Rocketship 55 minutes ago

Still open on CareSource's site. Checked 5 minutes ago.

Logo of CareSource

CareSource

1001 - 5000 employees

Founded 30+ years

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

CareSource is a health services company focused on providing affordable health insurance and healthcare solutions. It offers a wide range of plans including Medicaid, Marketplace, and Medicare Advantage, targeting low-income adults, families, children, pregnant women, elderly adults, and people with disabilities. Additionally, CareSource provides members with resources for COVID-19 support, dental, vision, and hearing benefits, as well as pharmacy services. The company emphasizes easy access to healthcare management through online platforms and a mobile app.

📋 Description

• Support CAHPS survey efforts across Medicare, Medicaid and Marketplace • Review and consolidate CAHPS survey results to identify trends, strengths and areas for improvement in member and provider experience • Integrate competitor, geographic and population data to share enterprise and localized approaches to CAHPS strategies • Collaborate with cross-functional teams and key stakeholders on strategies and initiatives that enhance member engagement and satisfaction • Prepare and present findings and recommendations to stakeholders, including senior leadership, to drive informed decision-making • Provide support on special projects, initiatives and assignment-specific activities

🎯 Requirements

• High School Diploma or equivalent is required • Current Rising Junior or Senior in an accredited degree program or graduated within the last 6 months is required • Proficient with Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint • Good written and verbal communication skills • Ability to work in a fast-paced environment • Ability to work independently and within a team environment • Effective listening and critical thinking skills • Dependable and flexible, with ability to maintain confidential information • Effective problem-solving skills with attention to detail • Licensure and certification: None

🏖️ Benefits

• 12-week, paid summer internship program • Journey-to-the-Job seminars with CareSource leaders • Assigned mentor and access to former interns • Personalized orientation and mentoring programs • Company and job-specific training • Feedback opportunities throughout your first 90 days • Inclusive culture with employee resource groups • Flexible work environment with remote opportunities • Paid volunteer hours • Performance and personal growth goals with defined success metrics • Ongoing feedback process with your manager • Potential for internal and external training and development programs • Stretch assignments and expanded responsibilities • Potential bonus tied to company and individual performance • Comprehensive total rewards package • Substantial employee well-being benefits

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