Virtual Medical Assistant – Front Desk Specialist

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Care VMA Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

📡 Telecommunications

☁️ SaaS

Healthcare Insurance • Telecommunications • SaaS

Care VMA Health is a healthcare service provider specializing in fully managed and HIPAA compliant Virtual Medical Assistants (VMAs) that assist healthcare practices and providers with a wide range of administrative tasks. Their services include virtual medical receptionists, remote patient monitoring, virtual chronic care management, telehealth assistance, and medical coding, which streamline operational efficiency and allow healthcare professionals to focus on delivering better patient care. Care VMA Health emphasizes high-quality customer service and the ability to tailor solutions to meet the unique needs of each practice.

📋 Description

• Support doctor with administrative tasks and ensure smooth operations at the front desk. • First point of contact for patients, providing exceptional patient care. • Assist with patient check-in and check-out processes.

🎯 Requirements

• Proven Experience with Front Desk duties, answering patient calls. • Proven Experience with Checking eligibilities and benefits. • Proven Experience with Updating patient information on charts in EMR. • Proven experience in front desk duties within US Healthcare system • Strong communication and interpersonal skills to interact effectively with patients and colleagues. • Assist with patient check-in and check-out processes, including collecting co-pays and updating medical charts. • Experience with : Handling phone calls • Experience with : Scheduling appointments. • Experience with : Reschedule appointments • Experience with : Answering queries • Experience with : Fax / Emails • Experience with : Ring Central • Experience with : Home Care Nursing specialty • Must be fluent in English.

🏖️ Benefits

• Short Term & Long Term Benefits