
51 - 200 employees
Founded 2017
🏥 Healthcare
🛍️ eCommerce
👥 B2C
💰 $24.7M Series B - Carewell on 2024-02
Healthcare • eCommerce • B2C
Carewell is an online retailer of healthcare, medical and personal care supplies. The site sells incontinence and adult diapers, nutrition and feeding products (including enteral feeding and nutrition drinks), mobility and daily living aids, wound care and first-aid supplies, mom & baby care, medicines and treatments, and household essentials. The site references Autoship (subscription) savings and offers healthcare support and nutrition care coordination resources.
🔥 3 minutes ago
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51 - 200 employees
Founded 2017
🏥 Healthcare
🛍️ eCommerce
👥 B2C
💰 $24.7M Series B - Carewell on 2024-02
Healthcare • eCommerce • B2C
Carewell is an online retailer of healthcare, medical and personal care supplies. The site sells incontinence and adult diapers, nutrition and feeding products (including enteral feeding and nutrition drinks), mobility and daily living aids, wound care and first-aid supplies, mom & baby care, medicines and treatments, and household essentials. The site references Autoship (subscription) savings and offers healthcare support and nutrition care coordination resources.
• Complete psychosocial and social determinants of health assessments covering housing, food security, finances, transportation, safety, caregiver strain, and social isolation • Build member-centered plans with clear, realistic goals and update them as circumstances change • Screen for depression, anxiety, cognitive concerns, and safety risks using standardized tools • Help members apply for and access Medicaid, Medicare Savings Programs, SNAP, and utility or housing assistance • Connect members to community resources, including Area Agencies on Aging, meal programs, transportation, and in-home support • Follow up to confirm connections were made and resources are working • Provide brief, solution-focused support within scope and coordinate referrals to behavioral health providers when ongoing care is needed • Support family caregivers with education, planning, and connections to respite and support resources • Identify crisis situations and follow escalation protocols immediately, including same-day routing of safety concerns • Document every member interaction accurately within agreed timeframes • Follow consent, HIPAA privacy, and mandated reporting requirements • Drive member resource and benefit connections and member/caregiver-reported experience • Maintain complete, accurate, and timely documentation and escalate safety and crisis concerns the same day • Conduct all member interactions by phone or video; ongoing psychotherapy is not included
• Active, unrestricted LCSW license in at least one U.S. state • Master of Social Work (MSW) from a CSWE-accredited program • Located in the United States • 2+ years of post-master's experience in medical, community, geriatric, or healthcare social work • Strong working knowledge of public benefits and community resources • Demonstrated ability to build trust with older adults and caregivers • Comfortable with care management platforms and phone/video communication tools • Self-directed ability to manage your own member load and schedule independently • Own reliable computer, high-speed internet, and a private, HIPAA-appropriate workspace • Experience with Medicare, dual-eligible, or older adult populations (nice to have) • Hospice, palliative care, dementia, or caregiver support experience (nice to have) • Licensure in multiple states (nice to have) • Bilingual skills, with Spanish preferred (nice to have)
• Competitive compensation • The ability to work 100% remotely • Set your own schedule, part-time to full-time • Flexible, self-directed work • 1099 contract engagement • Own schedule and work volume • Meaningful, mission-driven work with visible impact on members and families • Close partnership with nurses, clinicians, and a care navigation team
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