Scheduling Coordinator

Job not on LinkedIn

🔥 30 minutes ago

🇺🇸 United States – Remote

💵 $17 / hour

⏱ Part Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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CareXM

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Private equity on 2020-12

Healthcare • SaaS • B2B

CareXM is a care coordination partner that provides nurse triage, patient engagement, and medical answering services tailored for home-based care and provider organizations. Their platform offers 24/7 nurse triage (<35s avg speed to RN), proactive outbound patient engagement, AI-powered documentation, EMR integrations, and telemedicine support to reduce clinician burden, standardize workflows, and improve reimbursement alignment. CareXM supports thousands of provider organizations nationwide and leverages data from 2M+ annual interactions to inform operations and care delivery.

📋 Description

• Assign visits and complete associated scheduling tasks within the HomeCare HomeBase (HCHB) EMR system to support field clinicians. • Monitor EMR workflows to ensure timely documentation and progress of patient care tasks related to scheduling. • Prioritize and triage incoming scheduling requests based on urgency and patient care needs. • Communicate and collaborate with triage and field clinicians regarding visit assignments and schedule adjustments. • Work autonomously in an organized environment while managing a dynamic scheduling caseload. • Respond to user requests for scheduling assistance, completing tasks timely, accurately, and efficiently. • Escalate unresolved or critical scheduling issues to leadership when appropriate. • Maintain productivity standards and participate in meetings or training sessions. • Demonstrate reliable attendance and adherence to assigned shifts. • Perform other duties as assigned.

🎯 Requirements

• High School Diploma or equivalent required. • Minimum 1 year of professional experience in healthcare administration, patient care, or home health/hospice care, with a strong emphasis on scheduling. • Experience using HomeCare HomeBase (HCHB) EMR strongly preferred. • Experience in a professional healthcare setting, including remote roles. • Exceptional organizational skills and meticulous attention to detail for managing complex schedules. • Strong problem-solving and critical thinking abilities, particularly in resolving scheduling conflicts. • Excellent communication and customer service skills, especially when interacting with clinicians and addressing scheduling needs. • High level of accuracy in data entry related to patient appointments and clinician assignments. • Comfortable with fast-paced, remote work environments and able to meet deadlines effectively. • Proficient in multitasking across systems and managing real-time scheduling requests. • Working knowledge of medical terminology. • Proficient in Microsoft Office applications (Word, Excel, Teams, Outlook). • Excellent telephone etiquette. • Must meet CareXM's current IT Computer and Internet requirements. • Must be available to work weekends and holidays as scheduling needs dictate. • Flexibility needed to fill in shifts and cover PTO.

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