
501 - 1000 employees
Founded 2008
🏥 Healthcare
☁️ SaaS
🤝 B2B
💰 Private equity on 2020-12
Healthcare • SaaS • B2B
CareXM is a care coordination partner that provides nurse triage, patient engagement, and medical answering services tailored for home-based care and provider organizations. Their platform offers 24/7 nurse triage (<35s avg speed to RN), proactive outbound patient engagement, AI-powered documentation, EMR integrations, and telemedicine support to reduce clinician burden, standardize workflows, and improve reimbursement alignment. CareXM supports thousands of provider organizations nationwide and leverages data from 2M+ annual interactions to inform operations and care delivery.
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501 - 1000 employees
Founded 2008
🏥 Healthcare
☁️ SaaS
🤝 B2B
💰 Private equity on 2020-12
Healthcare • SaaS • B2B
CareXM is a care coordination partner that provides nurse triage, patient engagement, and medical answering services tailored for home-based care and provider organizations. Their platform offers 24/7 nurse triage (<35s avg speed to RN), proactive outbound patient engagement, AI-powered documentation, EMR integrations, and telemedicine support to reduce clinician burden, standardize workflows, and improve reimbursement alignment. CareXM supports thousands of provider organizations nationwide and leverages data from 2M+ annual interactions to inform operations and care delivery.
• Provide fast access to quality, compassionate after-hours RN telephone triage care to patients and caregivers of hospice and home health partners • Communicate with empathy and understanding, especially when callers are experiencing a difficult situation • Assess patient needs and provide appropriate care instructions • Coordinate care with other members of the healthcare team • Document patient care in the electronic health record (EHR) • Complete a brief skills assessment if invited • Participate in a four-week training schedule • Work two weekend days from Friday through Sunday, 4:00 a.m. to 12:30 p.m. MST • Work two weekdays from Monday through Thursday within the window of 2:30 p.m. to 10:00 p.m. MST • Pick up additional weeknight hours as availability is needed • Work remotely from home using a personal computer
• Must hold an active RN license in a compact state • 4+ years of clinical nursing experience required • Experience in home health, palliative, med-surg, geriatrics, ICU, ER, and/or hospice care preferred but not required • English fluency is required • Proficiency with computers and telecommunications equipment • Ability to work independently and as part of a team • Ability to work flexible hours, including evenings and weekends • Must be able to pass a background check and drug test for pre-employment screening • Must be able to meet California RN Required Prerequisites for RN Examination and Endorsements • Must have at least 400 work hours in the last two years • Personal computer with internet connection; satellite broadband and mobile hotspots are not permitted • Webcam • Windows 11 or Mac OS 15 (Sequoia) or newer • CPU: 2.5 GHz • RAM: 6GB
• Paid training • Paid time off • Bonus program • 401(k) plan • Life insurance • Employee assistance program • Health insurance • Flex Spending/Health Savings Accounts • Dental Insurance • Vision insurance • Short Term Disability • A Day of service (8 hrs to volunteer in addition to earned PTO)
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