Go-Live Project Manager

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🕒 May 15

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Ellit Groups

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

Healthcare • Life Sciences • Managed Services

Ellit Groups is a forward-thinking organization dedicated to transforming healthcare through innovative solutions. They specialize in bridging the gap between people, processes, and technology, effectively addressing business challenges within the healthcare and life sciences sectors. With an award-winning team of experts, Ellit Groups offers services such as healthcare and payer advisory, performance improvement, digital strategy and transformation, and managed services. Their commitment to enhancing patient outcomes and fostering sustainable growth makes them a vital partner for healthcare organizations and life sciences companies.

📋 Description

• Lead comprehensive Go-Live planning activities to ensure operational and technical readiness. • Design, implement, and oversee ticket triage processes and support workflows during Go-Live and stabilization periods. • Plan, facilitate, and manage daily Go-Live calls with executive leadership, project stakeholders, operational leaders, and technical teams. • Organize and coordinate all logistics required for standing up and managing command centers, including staffing, escalation pathways, communication protocols, issue tracking, and reporting. • Partner with clinical, operational, and IT teams to execute cutover and activation plans. • Monitor Go-Live readiness, project risks, dependencies, and critical issues, ensuring timely communication and resolution. • Coordinate cross-functional teams to address incidents, remove roadblocks, and maintain project momentum during Go-Live events. • Provide regular status updates and executive communications regarding Go-Live readiness and stabilization progress. • Support post-Go-Live stabilization activities and facilitate lessons learned sessions

🎯 Requirements

• Project management experience supporting large-scale healthcare technology implementations. • 5 yrs experience in Epic Implementations (Go-Live/Activation/Cutover) • Demonstrated experience leading enterprise-level Go-Live planning and execution activities. • Extensive experience managing ticket triage processes, command center operations, incident management, and support coordination. • Proven ability to facilitate daily executive-level Go-Live meetings and drive decision-making in high-pressure environments. • Experience organizing and managing command center logistics for large-scale implementations. • Strong stakeholder management, communication, facilitation, and organizational skills. • Ability to effectively manage competing priorities in a fast-paced healthcare environment.

🏖️ Benefits

• Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance • Medical and Dependent Care FSA • 401k Retirement Plan • 6 Paid Holidays and Flexible Paid Time Off