Default Claims VA QA Analyst, I

🕒 June 26

🇺🇸 United States – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟢 Junior

🔧 QA Engineer (Quality Assurance)

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Carrington Holding Company, LLC

Carrington Holding Company, LLC

1001 - 5000 employees

Founded 2003

🏠 Real Estate

💸 Finance

🤝 B2B

Real Estate • Finance • B2B

Carrington Holding Company, LLC is a diversified residential real estate and mortgage services platform that provides end-to-end homeownership solutions. It operates retail, wholesale and correspondent mortgage lending channels (including products for borrowers with lower credit or down payments), mortgage loan servicing (including large Ginnie Mae servicing balances), real estate brokerage (Vylla Home), title and escrow services, foreclosure trustee services, property/asset management, and alternative asset management through Carrington Capital Management. The firm also pursues acquisitions and partnerships to expand its servicing and retail capabilities and offers technology-driven tools to support borrower communications and servicing operations.

📋 Description

• Review all FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the investor/insurer timeframes for accuracy. • Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements. • Identifies errors from the QA claim review and ensures corrections have been completed before submitting the claim for reimbursement. • Document Mortgage platform with appropriate process tracking. • Escalate trends or issues identified from the QA of the claim form. • Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to investor/insurer guidelines. • Ensure company/procedures around the curtailment of interest or advances are followed and enforced. • Responsible for internal quality assurance of all departmental claim documents. • Complete monthly audits assigned. • Moderate knowledge of default claims processes for insurers and investors. • Understanding of the default servicing process, to include foreclosure, Bankruptcy, Loss Mitigation and Claims process. • Moderate understanding of Agency and investor guidelines. • Strong interpersonal skills with a focus on teamwork and quality on loan evaluation. • Excellent written and oral communication, organizational and time management skills. • Ability to communicate effectively with all levels of staff and management both internally and externally. • Ability to manage work in order to meet strict deadlines. • Ability to handle multiple tasks under pressure and changing priorities.

🎯 Requirements

• High School diploma required; some college preferred. • One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate. • Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed.

🏖️ Benefits

• Comprehensive healthcare plans for you and your family. • A discretionary 401(k) match of 50% of the first 4% of pay contributed. • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. • Customized training programs to help you advance your career. • Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow. • Educational Reimbursement. • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.

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