Senior Project Manager

🔥 21 hours ago

🇺🇸 United States – Remote

💵 $80k - $110k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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CaseWorthy, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

CaseWorthy, Inc. is a mission-critical case management platform designed to deliver comprehensive care and outcome reporting for social and human services. It provides centralized data management through its CORE platform, enabling organizations to streamline operations, enhance service delivery, and gain 360-degree views of client and program data. CaseWorthy supports a wide range of programs and empowers organizations to transform communities, offering solutions tailored to needs in aging services, behavioral health, veterans services, and more. With a strong focus on data-driven insights and operational efficiency, CaseWorthy aims to empower health and human service organizations to achieve their missions through innovative technology.

📋 Description

• Own the full lifecycle of large-scale, platform SaaS implementations on time, on budget, and with high customer engagement and satisfaction • Plan and designate project resources, monitor progress, and keep stakeholders informed throughout the engagement • Act as the primary point of contact throughout the software implementation process, setting the tone and cadence • Develop and define complete project plans and project artifacts, including charters, schedules, RAID logs, and communication plans • Ensure project milestones, budget, training needs, and business and technical requirements are met within the agreed timeline and budget • Forecast, surface, and manage project issues and risks proactively • Prepare weekly status reports for executives and facilitate weekly customer status review meetings • Establish and maintain effective working relationships with customers, including demanding or high-friction stakeholders • Advocate for customers by prioritizing and escalating issues while protecting scope, timeline, and resourcing • Determine when to escalate issues versus resolve them independently and own decision outcomes • Work cross-functionally on software enhancements, problem-solving, and implementation changes • Assist with system configuration and demonstrate final system setup • Collaborate with Sales and Account Management to manage changes to the original Scope of Work • Provide end-user training and technical support during implementation • Ensure effective transfer of training information to the work environment • Perform other duties as assigned

🎯 Requirements

• At least 5 years' experience in project management, including demonstrated ownership of full project outcomes • Strong organization and planning skills, with fluency in building and maintaining formal project artifacts (schedules, RAID logs, status reports, communication plans) • Excellent customer-facing and internal communication skills, with a track record of managing demanding or difficult stakeholders professionally and effectively • Excellent written and verbal communication skills • Solid organizational skills including attention to detail and multitasking skills • Demonstrated ability to make important decisions under pressure and own the outcome • Strong critical thinking, problem-solving, and strategic judgment — able to see the health and trajectory of the overall engagement, not just the immediate task • Strong working knowledge of Atlassian suite, specifically Jira Software, Jira Service Management, Jira Plans (Advanced Roadmaps), and Confluence • Ability to lead project teams of various sizes and see them through to completion • Strong understanding of formal project management methodologies • Able to complete projects in a timely manner • Familiarity with Software as a Service (SaaS) applications • Budget management experience • Bachelor's Degree • PMP Certification preferred • Experience with Relational Database Management Systems preferred • Experience working in the Human Services Industry preferred • Experience with managing government contracts preferred • Knowledge of AI tools (Rovo, Claude, CoPilot, etc.) preferred • Must be able to work without employment visa sponsorship or STEM OPT work authorization

🏖️ Benefits

• Fully remote work • Ability to travel nationwide, up to 15% annually