Senior Salesforce Solution Architect

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Catalyst Consulting Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

Catalyst is a pro-bono consulting group that works with non-profits & social enterprises to create distinct impact and develop exceptional students

📋 Description

• Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions • Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements • Review solutions and recommend improvements • Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project • Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions • Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes • Provide guidance on user story writing style • Ensure success and acceptance criteria are defined for each story • Describe and illustrate designs with appropriate justifications • Ensure documentation of the steps for testing • Supervise the configuration, quality assurance, testing, and deployment of Salesforce • Collaborative project and workstream planning • Experienced in driving conversations at all levels of the client from project team to C-suite • Occasional travel to client sites (typically quarterly or less) for requirements workshops, stakeholder meetings, or training sessions.

🎯 Requirements

• 7+ years’ experience leading Salesforce implementation projects • 3+ years experience working for a consulting company • 3+ Salesforce certifications (Admin, Advanced Admin and Service Cloud at minimum) • Excellent communication skills – written, verbal and interactive during in-person and virtual meetings; and the ability to tailor communications to multiple audiences at all levels • A pro-active, entrepreneurial attitude • Strong analytical skills with the ability to observe trends and actively make suggestions based on results • Available and responsive to questions, clarifications, and instructions, ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence • A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy • Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals • Technical Architect certification a plus • Public sector experience a plus

🏖️ Benefits

• 100% coverage for medical, dental and vision • Paid parental leave for all full-time team members • Flexible work schedules • Training reimbursements • Home office assistance (including a company laptop) • Ample time off (starting at 16 days) • Comprehensive health, dental, and vision insurance plans (US only) • Company-provided computer (Mac or PC, depending on preference) • Flexible, autonomic work schedule • Virtual and in-person social events • Training & certification reimbursement • Professional opportunities at fast-growing company with a sky-is-the-limit mindset