Catholic Charities Twin Cities
501 - 1000 employees
Founded 1869
🤲 Charity
🤝 Non-profit
Charity • Non-profit
Catholic Charities Twin Cities is a regional nonprofit human services agency that provides emergency assistance, shelter and housing, meals, advocacy, and community-based programs to children, families, and adults in the Twin Cities. The organization serves over 30,000 people annually, distributes more than 1. 1 million meals each year, and provides hundreds of thousands of nights of shelter. Catholic Charities Twin Cities also coordinates volunteers, fundraising and advocacy efforts to address immediate needs and systemic issues affecting vulnerable neighbors.
Diversion Navigator
Job not on LinkedIn
🕒 May 19
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Catholic Charities Twin Cities
501 - 1000 employees
Founded 1869
🤲 Charity
🤝 Non-profit
Charity • Non-profit
Catholic Charities Twin Cities is a regional nonprofit human services agency that provides emergency assistance, shelter and housing, meals, advocacy, and community-based programs to children, families, and adults in the Twin Cities. The organization serves over 30,000 people annually, distributes more than 1. 1 million meals each year, and provides hundreds of thousands of nights of shelter. Catholic Charities Twin Cities also coordinates volunteers, fundraising and advocacy efforts to address immediate needs and systemic issues affecting vulnerable neighbors.
📋 Description
• Provide compassionate, trauma-informed support to individuals and families seeking emergency shelter • Conduct initial screenings, crisis stabilization, and diversion assessments for callers seeking emergency shelter • Collaborate with clients to develop diversion plans that may include landlord or family mediation, short-term financial assistance, or linkage to other housing resources • Maintain working relationships with community partners such as Ramsey County, YWCA, Project Home, The Family Place, domestic violence shelters, veterans’ services, and other prevention agencies to ensure clients are connected to the appropriate level and type of service • Coordinate closely with County Financial Assistance workers to verify eligibility, complete documentation, and process payments such as rent, utilities, or damage deposits when applicable • Track and report required data in HMIS and other systems accurately and promptly • Maintain a resource referral database and stay informed about community programs, coordinated assessment processes, and housing stabilization initiatives • Provide education, coaching, and advocacy to support clients in navigating systems and achieving housing stability • Contribute to program evaluation, service delivery improvement, and collaborative team meetings • Represent Catholic Charities at community events and meetings as assigned.
🎯 Requirements
• Post-secondary education required • Two (2) years of relevant experience in human services, housing, or related fields • Knowledge of housing programs and city regulations, including landlord/tenant law and foreclosure processes • Experience conducting intake, assessment, or eligibility determination processes • Experience in landlord/tenant mediation, conflict resolution, or housing navigation • Working knowledge of community resources for individuals and families experiencing homelessness or housing instability • Demonstrated skill in relationship-building and effective interpersonal communication (written and verbal) • Excellent computer skills, including experience with HMIS and Microsoft Office • Ability to work with diverse and low-income populations, including those experiencing homelessness, unstable housing, or mental illness • Nice to have: Bilingual in Spanish and/or Hmong and/or Somali and/or Karen and/or any other language
🏖️ Benefits
• Professional development opportunities • Flexible work arrangements
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