CBE Companies
1001 - 5000 employees
Founded 1933
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
CBE Companies is a leader in providing global outsourced contact center solutions. Founded in 1933, CBE focuses on creating a culture of excellence and engagement, offering comprehensive training and career advancement opportunities across various fields including Customer Service, IT, HR, Finance, Project Management, and Marketing. With over 1,200 staff members across five global locations, CBE adapts to clients' needs while prioritizing employee satisfaction and inclusion initiatives. The company is dedicated to making a positive community impact and fostering an innovative workplace where creativity thrives.
Customer Service Representative – Fraud
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🔥 0 minutes ago
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CBE Companies
1001 - 5000 employees
Founded 1933
📦 Logistics
📣 Marketing
✈️ Travel
Logistics • Marketing • Travel
CBE Companies is a leader in providing global outsourced contact center solutions. Founded in 1933, CBE focuses on creating a culture of excellence and engagement, offering comprehensive training and career advancement opportunities across various fields including Customer Service, IT, HR, Finance, Project Management, and Marketing. With over 1,200 staff members across five global locations, CBE adapts to clients' needs while prioritizing employee satisfaction and inclusion initiatives. The company is dedicated to making a positive community impact and fostering an innovative workplace where creativity thrives.
📋 Description
• Represent the client on the phone to the consumer • Analyze account processes and transactions to identify undetected frauds and correlated activities • Receive inbound calls and make outbound calls related to potentially fraudulent activities • Analyze available information via multiple internal and external tools to achieve the proper Fraud/Not Fraud decision. • Accurately document accounts in a timely manner on the computer while speaking to the customer
🎯 Requirements
• High School Diploma or equivalent • Six months of Customer Service Experience • One year of experience in a Windows based computer environment • Background Check required
🏖️ Benefits
• Paid Training • Work from home equipment • Benefits available after 60 days of employment
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