Field Service Technician

🔥 1 minute ago

🌴 South Carolina – Remote

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💵 $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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Logo of Cash Depot

Cash Depot

51 - 200 employees

Founded 1983

💳 Fintech

🤝 B2B

🔧 Hardware

Fintech • B2B • Hardware

Cash Depot is a service provider that supplies and manages in-store cash solutions for retail partners, including ATM placement, rental, and processing, a cash-management system marketed as "Bank in a Box," and ancillary revenue-generating equipment such as air/vac tire inflation and vacuum machines. The company offers in-house transaction processing, 24/7 monitoring, field service with trained technicians, and an online store for hardware and accessories, focusing on helping retailers reduce cash-handling costs and increase non-card revenue. Cash Depot is headquartered in Green Bay, WI and serves merchants with B2B-focused cash and payment technology services.

📋 Description

• Install, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products • Perform preventative and corrective maintenance • Troubleshoot electro-mechanical, hardware, and equipment issues • Perform ATM cash replenishment and coin removal services as scheduled • Complete software updates, diagnostics, and equipment testing • Partner with dispatch to complete service requests and installations • Maintain inventory and communicate parts and supply needs • Complete required service documentation accurately and on time • Meet department performance metrics related to efficiency, safety, and first-time fix rates • Maintain strong customer relationships • Represent Cash Depot professionally at customer locations • Communicate with dispatch, management, and customers • Support customer needs while ensuring security procedures are followed • Assist with training and ride-alongs for other technicians • Recommend process and efficiency improvements • Participate in ongoing technical training programs

🎯 Requirements

• High School Diploma or GED • Valid driver's license with acceptable driving record • Ability to obtain and maintain a DOT Medical Examiner's Certificate • Experience troubleshooting mechanical, electrical, or electro-mechanical equipment • Strong customer service and communication skills • Strong organizational and problem-solving abilities • Ability to work independently with minimal supervision • Ability to safely lift and move equipment required for the position • ATM, kiosk, vending, HVAC, telecommunications, or field service experience preferred • Technical troubleshooting experience preferred • Military, mechanical, maintenance, or service technician background preferred • Cash handling equipment experience preferred • Ability to lift parts and equipment weighing up to 150 lbs. • Extensive driving, customer-site visits, and working indoors and outdoors in varying weather conditions

🏖️ Benefits

• Paid drive time • Company vehicle provided • Profit Sharing Program • Paid training and certification opportunities • Guaranteed 40-hour work week • Stable, year-round work • Advancement opportunities within Field Service and Operations • Paid Holidays • Paid Time Off (PTO) • Annual Profit-Sharing Bonus Program • Medical Insurance • Dental Insurance • Vision Insurance • Company-Paid Life Insurance • Company-Paid Short-Term Disability Insurance • Wellness Benefit Programs • Medical Deductible Reimbursement Program

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