Principal Advisory Consultant – ServiceNow

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $168k - $240k / year

⏰ Full Time

🔴 Lead

🔧 ServiceNow

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CDW

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

📚 Education

💰 Post-IPO Equity on 2015-07

Consulting • Healthcare • Education

CDW is a leading provider of technology solutions, offering a comprehensive range of products and services to address the needs of enterprises, government, healthcare, and education sectors. They specialize in providing IT infrastructure services, managed services, and security solutions. CDW partners with top technology brands to deliver customized solutions that enhance business productivity and performance across various industries. With a strong focus on digital transformation, security, and cloud solutions, CDW supports businesses in navigating the complexities of modern IT environments. Their expertise spans several domains, including digital workspaces, cybersecurity, and enterprise solutions, making CDW a key partner in driving technological advancements.

📋 Description

• Provide executive-level architectural leadership across transformation programs • Align business strategy, enterprise architecture, governance, delivery teams, and executive stakeholders around a unified implementation vision • Partner with sales account teams and work directly with CDW clients • Build trusted advisor relationships with executive-level clients and understand their business challenges • Research emerging technologies, evaluate alternatives, make recommendations, and present to executive leadership • Perform business outcome assessments across multiple information system architectures • Prepare white papers and presentations on ServiceNow-based solutions • Present in CDW and industry forums • Collaborate with CDW practices and business partners to create high-level designs and architectures • Create and document architectures addressing client business vision • Coordinate client proposals and statements of work for Advisory, Professional, and Managed Services • Identify and articulate ServiceNow solution value propositions, including ROI and TTV • Apply program management and organizational change management principles • Develop account prioritization and sales support strategies • Manage an advisory and professional services pipeline • Develop trusted relationships with key partners • Develop and deliver a personal book of business for billable advisory services • Execute a professional development plan and mentor coworkers • Complete administrative tasks including emails, calls, timecards, expense reports, and business reviews

🎯 Requirements

• Bachelor’s degree in computer science, management information systems, information technology, engineering, mathematics, or a related technology field from an accredited institution and 10+ years of consulting experience OR 14+ years of equivalent consulting experience • ServiceNow Certified Master Architect certification required • Multiple global implementations • Extensive experience partnering with executive-level clients and stakeholders • Deep technical expertise applied to business strategy, service offerings, go-to-market strategies, business planning, and services-practice growth • Expertise in enterprise architecture, platform strategy, governance frameworks, and roadmap development • Proven success leading strategic business consulting engagements and enterprise transformation initiatives • Experience driving sales activities, sequencing client engagements, value-selling solutions, building trusted advisor relationships, and improving margins • Ability to communicate technical and strategic concepts to executives, business leaders, and technical teams • Strong judgment and analytical skills for assessing technical, operational, and business risks • Ability to manage multiple priorities under tight deadlines • Experience developing long-range project plans, strategic roadmaps, and delivery schedules • Extensive expertise in ITSM, CSM, and source-to-pay • Ability to lead workshops, engage C-level executives, and inspire developers • Capability to lead technical knowledge transfer, mentoring, and enablement activities • Strong leadership, delegation, team development, and personnel management skills • Excellent communication, presentation, and facilitation skills • Ability to work independently while influencing cross-functional teams and stakeholders • Expertise in technical writing, including architectural designs, strategic recommendations, governance frameworks, and executive-level documentation • Readiness to engage with evolving technology and AI tools

🏖️ Benefits

• Annual bonus target subject to terms and conditions of plan • Benefits package (benefits overview provided at https://cdw.benefit-info.com/) • Professional development plan • Mentoring and knowledge-transfer opportunities • Collaborative, supportive work environment • Equal opportunity employment