Account Manager, Healthcare

Job not on LinkedIn

🔥 56 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Cefaly

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

🔧 Hardware

🛍️ eCommerce

Healthcare • Hardware • eCommerce

Cefaly is a medical device company that produces an FDA-cleared, drug-free neurostimulation device worn on the forehead to treat and prevent migraines. The device (CEFALY) uses mild electrical stimulation (e-TNS) to target the trigeminal nerve, offering both acute relief and preventive therapy, and is sold direct-to-consumer through e-commerce channels with supporting clinical studies and patient resources.

📋 Description

• Serve as the main interface for institutional customers through phone, email, and video conferencing • Act as the primary customer contact for assigned accounts • Conduct customer discovery and coordinate follow-up training (cold calling) • Conducts and executes strategic sales to drive revenue growth and market expansion • Travel on-site to provide high-quality training to healthcare providers • Work collaboratively with Customer Service to resolve questions, issues, and complaints • Convert prospects into active customers • Represent CEFALY Technology at trade shows and medical conferences • Generate new leads and maintain accurate contact information in Salesforce • Responsible for maintaining and growing territory account specific targets • Manage and maintained specific territory accounts throughout the entire sales cycle (prospecting, connecting, training, closing, follow-ups)

🎯 Requirements

• Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field • Medical sales experience is required, including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience • 3+ years of medical sales experience or working in a clinical environment patient facing is preferred • Strong business acumen and sound professional judgment • Excellent communication skills in written and spoken English, including grammar and professional tone • Proficiency with Microsoft Excel, Word, and Outlook • Experience using a CRM system; Salesforce preferred • Ability to navigate remote customer environments and facility endpoints

🏖️ Benefits

• Health insurance (80% employer-paid) • Employer-paid Dental and Vision • IRA with company match (no vesting period) • Paid PTO • Paid company holidays