Director, Operations

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🔥 0 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $155k - $170k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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CEFALY Technology

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2004

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2019-08

Healthcare Insurance • Medical Device • Pharmaceuticals

CEFALY Technology is a healthcare company dedicated to providing drug-free migraine relief through their FDA-cleared medical device. This innovative device, worn on the forehead, uses electrostimulation to target the trigeminal nerve, alleviating acute migraine pain and preventing future attacks. CEFALY aims to improve patients' quality of life by offering an effective and safe alternative to traditional medication, allowing users to manage their migraine treatment independently with the help of a connected app.

📋 Description

• Own and lead the organization's supply planning process to ensure product availability while optimizing inventory investment and working capital • Develop and maintain integrated demand and supply planning processes in partnership with Commercial, Finance, Customer Service, and Supply Chain stakeholders • Monitor inventory levels, safety stock strategies, product availability, and inventory health across all distribution channels • Lead inventory planning activities to support product launches, promotions, market expansion, and business continuity • Establish operational metrics and reporting to measure forecast accuracy, inventory performance, service levels, and supply reliability • Identify and mitigate supply risks through proactive planning, scenario analysis, and contingency strategies • Provide strategic oversight of domestic and international logistics operations, including transportation, warehousing, and third-party logistics providers • Lead initiatives to improve fulfillment efficiency, order accuracy, delivery performance, and customer experience • Manage relationships with logistics providers, freight forwarders, customs brokers, and distribution partners • Monitor logistics performance metrics and implement corrective actions to improve service and reduce cost • Develop scalable fulfillment processes supporting growth across ecommerce, distributor, and retail channels • Ensure efficient movement of products while maintaining compliance with applicable transportation and trade regulations • Serve as the operational lead for import/export compliance activities supporting global distribution • Lead continuous improvement initiatives across operational processes, systems, and workflows • Drive data-driven decision making through analysis of operational performance metrics and trends • Lead, mentor, and develop Operations, Supply Chain, and Logistics personnel

🎯 Requirements

• Bachelor's degree in Supply Chain Management, Operations, Engineering, Business Administration, or related field required • MBA or advanced degree preferred • 8–12+ years of progressive operations, supply chain, logistics, or fulfillment leadership experience • Experience managing contract manufacturing partners and suppliers • Demonstrated experience within the medical device industry or another highly regulated industry such as pharmaceuticals, biotechnology, diagnostics, aerospace, or healthcare technology • Proven experience managing global supply chains, international logistics, and inventory planning functions • Demonstrated experience overseeing third-party logistics providers, distribution partners, and transportation networks • Experience supporting import/export compliance programs and international trade operations • Experience leading Sales & Operations Planning (S&OP), demand planning, or integrated business planning processes • Demonstrated success improving operational performance, inventory management, and customer service levels • Experience supporting global commercial operations and multi-country distribution networks preferred

🏖️ Benefits

• Health insurance (80% employer-paid) • Employer-paid Dental and Vision • Short-Term and Long-Term Disability • Group Life Insurance • IRA with company match (no vesting period) • Paid PTO • Paid company holidays