Principal Product Manager – Customer Zero

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Celigo

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

💰 $48M Series C on 2021-12

SaaS

Celigo is a world-class integration platform as a service (iPaaS) designed to facilitate automation of both common and custom business processes. It empowers IT and business teams to enhance agility and foster innovation within their organizations, particularly focusing on integration and digital transformation. The platform specializes in areas such as SaaS, Ecommerce, and Cloud Applications, making it a robust solution for modern business integration needs.

📋 Description

• Own the Customer Zero program as a funded initiative with a roadmap, outcomes, and operating rhythm • Drive adoption of Celigo products, including agents, MCP, Ora/CLI, and integrations, across GTM, CX, and G&A systems • Identify product friction, prioritize issues, and shepherd them into the Product roadmap with the CPO’s organization • Use Celigo’s AI-powered platform and provide feedback on agentic capabilities • Define requirements, success criteria, and prioritization based on adoption and business value • Design underlying business processes and own the resulting solution as a product manager • Balance user needs with security, privacy, governance, RBAC, permissions, and service-account considerations • Build governance patterns, reference architectures, and enterprise proof points • Represent Celigo externally at flagship events and customer and prospect conversations • Package internal use cases into references for Sales and existing customers • Enable Product Marketing and Sales to scale the Customer Zero story

🎯 Requirements

• 8+ years in product management • Comfortable operating hands-on as a Principal individual contributor while owning a program end-to-end • Deep functional experience in GTM and/or CX operations and systems such as Salesforce, HubSpot, Gainsight, or similar • Track record of running an internal-as-first-customer, dogfooding, or Customer Zero program, or standing up a Product function where one did not exist • Experience building and packaging reference stories or proof points for Sales and Marketing • Ability to design processes, not just manage a backlog • Ability to apply AI to drafting, research, and analysis • Ability to translate between business stakeholders and technical teams • Executive presence and credibility with customers and prospects • Data-driven prioritization using adoption, usage, and outcome metrics • Preferred: background with SaaS, iPaaS, integration, or automation platforms • Preferred: comfort with AI-first or agentic products • Preferred: hands-on experience using the supported product internally • Preferred: close partnership with a CPO or Product organization • No educational credential is stated as required

🏖️ Benefits

• Three weeks of vacation (starting year one) • Wellness days and holidays to recharge • Parental leave and a generous benefits package • Monthly tech stipend • Recognition and career development opportunities • Lightspeed learning opportunities to keep you at the leading edge of your field • Competitive compensation • Remote-first culture

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