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Business Coaching Coordinator

🔥 1 minute ago

🌵 Arizona – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 10%

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Logo of Cencora

Cencora

10,000+ employees

đź’Ľ Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

đź“‹ Description

• Build and maintain proactive relationships with assigned pharmacy customers • Schedule and lead regular virtual meetings with pharmacy owners • Review reports, account activity, and Salesforce notes to prepare for customer meetings • Conduct post-meeting follow-up, including recaps and next steps • Document customer interactions and account updates in Salesforce • Support pharmacy owners with business coaching, goal setting, and progress tracking • Gather customer feedback on the business coaching program • Collect and review financial information, including balance sheets and profit and loss statements • Use Excel-based tools for benchmarking and deeper business analysis • Identify opportunities to improve customer engagement and business performance • Manage a large portfolio of accounts while maintaining organization and follow-through

🎯 Requirements

• Experience in a customer-facing role focused on relationship management, customer success, coaching, or account support • Strong active listening and communication skills • Ability to influence, coach, and build trust with customers or business partners • Strong organizational skills and ability to work independently in a remote environment • Experience using Salesforce, Excel, and phone-based communication systems • Comfort discussing business performance, goals, and operational challenges with customers • Pharmacy, healthcare, or pharmacy operations experience preferred but not required • Customer service, business support, or leadership experience in a relevant environment will also be considered • Self-driven, disciplined, and able to manage follow-up across multiple accounts

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities

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