Marketing Technology Specialist

🔥 14 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $62.4k - $97.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

👻 Ghost score 0%

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Serve as a primary platform steward and operational owner for assigned marketing and event technology tools • Maintain best practices, job aids, and documentation for assigned tools • Manage user accounts, administration, and ongoing platform maintenance • Facilitate Information Security, Legal, Privacy, and compliance reviews with IT, Legal, and Risk teams • Establish relationships with Marketing business partners and IT teams to deliver technical solutions • Align technology solutions with business goals and priorities • Execute onboarding, training, and ongoing end-user education • Investigate, resolve, and escalate technical issues • Manage bug and issue resolution processes and recommend improvements • Analyze performance metrics to optimize platform functionality and customer satisfaction • Assist with business process redesign and continuous improvement • Contribute to technology planning sessions • Develop structured requirements processes to assess client needs and priorities • Assist with complex integrations and architectural decisions • Configure assigned tools based on approved requirements and standards • Support implementation of new marketing and event technology capabilities • Develop and execute user test cases and validate test results • Provide input on system enhancements and post-implementation efforts • Support vendor relationships and account administration, including ticket coordination, documentation, and renewal support • Ensure alignment with organizational goals and contractual compliance

🎯 Requirements

• Bachelor’s degree in Marketing, Information Systems, Computer Science, Business, or a related field, or equivalent work experience • Minimum 3-5 years of relevant experience in digital marketing, marketing technology, or technical roles • Working knowledge of business operations, systems requirements processes, and marketing technology platforms • Experience with cloud-based marketing applications and tools • Strong project management skills, including the ability to manage multiple priorities, timelines, and stakeholders effectively • Excellent verbal and written communication abilities • Strong analytical and problem-solving skills • Ability to work collaboratively within a team and manage cross-functional relationships • Knowledge of change management principles and end-user training strategies • Experience in project management or process improvement methodologies (e.g., Agile, Lean, or Six Sigma) preferred • Familiarity with marketing automation, event management technologies, CRM platforms, or analytics software preferred • Cvent event technology experience preferred

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities