Revenue Operations Manager

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Logo of Cengage Group

Cengage Group

5001 - 10000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2023-06

Education • eCommerce • SaaS

Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.

📋 Description

• Optimize revenue processes including lead‑to‑opportunity workflows, pipeline management, forecasting, territory alignment, and quota‑related activities; maintain sales playbooks and process documentation. • Support GTM systems (Salesforce/LeanData/Qlik), including configuration, automation, data governance, e‑commerce, and marketing automation platforms. • Deliver reporting and insights by building dashboards, conducting data audits, and providing analysis that informs forecasting, targeting, and sales strategy. • Enhance cross‑functional alignment by partnering with Marketing, Finance, Product, and Customer Success on lead flow, campaign reporting, bookings accuracy, pricing updates, and customer adoption/renewal insights. • Drive operational efficiency through automation, workflow improvements, and ensuring clarity and consistency across the sales and customer lifecycle.

🎯 Requirements

• 5 years of experience in revenue operations, sales operations, or business analytics within a B2B environment. • Proven track record using CRM systems (e.g., Salesforce) and leading forecasting processes. • Strong analytical skills to interpret data and provide actionable insights. • Proven success in driving data integrity, operational cadence, and benchmark rigor across cross-functional teams. • Familiarity with predictive analytics, compensation modeling, and territory planning. • Advanced proficiency in Excel and BI tools preferred

🏖️ Benefits

• Incentive bonus program

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