Senior Sales Revenue Operations Analyst

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Logo of Cengage Group

Cengage Group

5001 - 10000 employees

📚 Education

🛍️ eCommerce

☁️ SaaS

💰 Private Equity Round on 2023-06

Education • eCommerce • SaaS

Cengage Group is a global education technology company dedicated to enhancing learning experiences. With over 100 years of service, Cengage provides affordable and high-quality digital products and services that help learners become job-ready. Their offerings support various educational goals, including reskilling, upskilling, degree attainment, and language learning, ensuring access to quality education for individuals of all backgrounds and abilities.

📋 Description

• Analyzing sales data. • Reviewing and interpreting sophisticated data sets to identify trends, opportunities, and patterns that inform decision-making processes. • Conducting in-depth market research and analysis to ensure sales strategies align with evolving customer needs and market conditions. • Developing, building, and maintaining dashboards and reporting frameworks using PBI and Excel to monitor important metrics, sales performance, pipeline health, quota attainment, and productivity metrics. • Employing AI and automation tools to improve lead scoring, pipeline analysis, and customer insights. • Enabling GTM collaboration on account and product strategies. • Supporting sales goal attainment by providing access to leading and lagging indicators. • Documenting operational processes, AI use cases, and reporting methodologies, in partnership with enterprise data analytics team. • Working with stakeholders across departments to align sales initiatives, data definitions, and analytical methodologies with broader organizational objectives. • Delivering data-driven insights by translating complex data into clear, compelling stories that highlight key performance drivers, business implications, and actionable recommendations to improve sales performance and drive business growth.

🎯 Requirements

• Bachelor’s degree in business administration, data analysis, or related field, or equivalent experience. • 3-7 years of experience in sales analysis, business intelligence, or a related role. • Proficiency in Excel, CRM platforms, Gong, SQL, and data visualization tools like PBI. • Strong ability to interpret and analyze complex data. • Familiarity with AI tools, automation platforms, and generative AI applications. • Strong communication and data-storytelling skills, including the ability to distill complex analyses into concise, executive-ready narratives that influence decision-making. • Adept at identifying issues and recommending effective solutions. • Ability to handle multiple projects and meet deadlines. • Certifications in data analysis or CRM platforms are a plus.

🏖️ Benefits

• Comprehensive and rewarding Total Rewards package

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