Account Relations Manager II

🔥 4 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $63.6k - $114.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Act as a liaison with vendors and business partners to build strong, continuous relationships • Understand business requirements, needs, and service expectations • Maintain complex vendor relationships and enhance vendor experience • Communicate with vendors to ensure member or provider satisfaction and performance • Assess key performance data to monitor productivity and program compliance • Build reports using performance data to identify process improvements • Liaise between internal departments and vendors to handle escalations such as claims • Facilitate new business and process implementations from launch through day-to-day interactions • Seek new business opportunities with vendors to support compliance with standards and requirements • Perform root cause analyses with vendors to identify business issues • Liaise with workforce management and training teams to schedule and support vendor training • Work with vendors on training, planned maintenance, and other services • Perform other duties as assigned • Comply with all policies and standards

🎯 Requirements

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future • Bachelor's degree and 2–4 years of related experience, or equivalent experience acquired through applicable knowledge, duties, scope and skill • Knowledge of call center metrics and performance indicators preferred • Experience with dialer platforms, CRM systems, Power BI dashboards, and intermediate Excel preferred • Availability to work 8:00am–5:00pm CST, Monday–Friday

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plan • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Benefits may be subject to program eligibility