Business Process Improvement Manager

🔥 0 minutes ago

🐻 Alaska, Kansas, +2 more states – Remote

🐻 Alaska – Remote 🌪️ Kansas – Remote 🎸 Tennessee – Remote 🧀 Wisconsin – Remote

💵 $70.1k - $126.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

Healthcare Insurance • Non-profit • Social Impact

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• identifies and facilitates enterprise-wide process improvement activities utilizing LEAN/Six Sigma methodologies • mapping processes in Visio • assessing process/procedural documentation needs • identifying gaps and improvement opportunities • manages documentation repositories in a decentralized environment • performs annual documentation reviews to ensure accuracy and compliance • document current state process workflows and procedures • perform needs assessment within Business teams to identify gaps in documented process and procedures • manage process and procedural content within content management source system(s) • identify, develop, prioritize, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies • provide training to project teams and functional areas to assist with the implementation and maintenance of process improvement activities • identify, communicate, and correct gaps in process performance and provide guidance to address these gaps

🎯 Requirements

• Bachelor's degree in related field or equivalent experience • 4+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry • Previous working knowledge of process mapping and design, statistical applications and project management software • Preferred experience supporting Dual Special Needs Plans (D-SNP)/Dual Eligible populations, Medicaid, ACA Marketplace/Exchange, Commercial products and operational processes • LEAN/Six Sigma Green Belt or Black Belt certification preferred

🏖️ Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules