Care Coordinator II

🔥 7 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Support care management activities and assigned teams to ensure provider services, continuity of care, and member satisfaction • Conduct member outreach by telephone or home visits • Engage members to discuss care plans/service plans, next steps, resources, questions, concerns, and ongoing education • Coordinate care activities with healthcare and community providers, partners, members, and caregivers • Respond to member and provider inquiries, requests, and concerns related to care plans/service plans • Communicate with care managers, practitioners, and others to facilitate member services • Support service assessments/screenings and document member care needs • Document and maintain member records and distribute information to providers as needed • Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers • Provide education on benefits and available resources • Comply with policies, standards, contractual requirements, and regulatory guidelines • Perform other duties as assigned

🎯 Requirements

• Requires a High School diploma or GED • Requires 1 – 2 years of related experience • Must reside in North Carolina • Ability to perform member outreach telephonically or through home visits • Ability to coordinate care with healthcare and community providers, partners, members, and caregivers • Ability to support service assessments/screenings and document member care needs • Ability to maintain member records in accordance with state and regulatory requirements • Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager • Knowledge of benefits and available resources sufficient to provide member education • Ability to follow contractual requirements, regulatory guidelines, standards of practice, and company policies

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Benefits may be subject to program eligibility

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