Care Coordinator II

🔥 0 minutes ago

🤠 Texas – Remote

infoinfo

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Support care management activities and assigned teams to ensure provider services, continuity of care, and member satisfaction • Provide member outreach by phone or home visits to discuss care plans, next steps, resources, questions, concerns, and ongoing education • Coordinate care activities with healthcare and community providers, partners, members, and caregivers • Support member and provider inquiries, requests, and concerns related to care plans • Communicate with care managers, practitioners, and others to facilitate member services • Support service assessments and screenings and document member care needs • Document and maintain member records and distribute them to providers as needed • Follow standards of practice, contractual requirements, and regulatory guidelines • Identify needs and make referrals to care managers, community organizations, and disease managers • Provide education on available benefits and resources • Perform other duties as assigned and comply with company policies and standards

🎯 Requirements

• Must reside in the state of Texas • Computer savvy • Healthcare background strongly preferred • High School diploma or GED • 1–2 years of related experience • Ability to perform member outreach telephonically or through home visits • Ability to document and maintain member records in accordance with state and regulatory requirements • Ability to follow contractual requirements and regulatory guidelines and standards • Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager

🏖️ Benefits

• Competitive pay • Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation

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