Care Coordinator II

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Support care management activities and assigned member care teams to ensure provider services, continuity of care, and member satisfaction • Conduct member outreach by telephone and home visits • Document care/service plans, activities, member care needs, and records • Engage members regarding care plans, next steps, resources, questions, concerns, and ongoing education • Coordinate care activities with healthcare and community providers, partners, members, and caregivers • Respond to member and provider inquiries, requests, and concerns related to care plans • Communicate with care managers, practitioners, and others to facilitate member services and continuity of care • Support service assessments and screenings • Make referrals to Care Managers, community-based organizations, and Disease Managers • Provide education about available benefits and resources • Perform other duties as assigned and comply with policies and standards

🎯 Requirements

• High School diploma or GED • 1–2 years of related experience • For Arkansas Total Care plan: Bachelor's degree in social science/health-related field, or high school diploma with at least one year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients • Must reside in Arkansas or a border city • Must reside in or be able to support members throughout Washington and Benton counties in Arkansas • Strong experience working with the Developmental Disabilities population preferred • Driver's license required • Child and adult maltreatment check required before hire and recurring • Drug screen required at hire and recurring • Ability to travel 30%

🏖️ Benefits

• competitive benefits • Health insurance • 401K • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation