
10,000+ employees
Founded 1984
🛡️ Insurance
💼 Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.
🔥 2 minutes ago
Where this job comes from
Posted on Centene Corporation's careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago
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10,000+ employees
Founded 1984
🛡️ Insurance
💼 Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.
• Perform outreach to members by phone to support care plan next steps, community or health plan resources, scheduling questions and ongoing education • Answer inbound calls and schedule services • Support members in connecting with health plan and community resources • Serve as front-line support for member and provider inquiries, requests and concerns • Explain care plan procedures and protocols • Support member onboarding and administrative duties, including sending welcome letters, correspondence and educational materials • Document and maintain non-clinical member records • Provide member records to providers as needed • Make referrals to address Social Determinants of Health needs • Perform other assigned duties and comply with policies and standards
• High School diploma or GED • 1–2 years of related experience • Knowledge of existing benefits and local resources • Ability to perform outreach via phone • Ability to answer inbound calls and schedule services • Ability to document and maintain non-clinical member records in accordance with state and regulatory requirements • Knowledge of care plan procedures and protocols • Knowledge of health plan and community resources • Ability to make referrals addressing Social Determinants of Health needs
• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity
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