Care Management Support Coordinator II

🔥 2 hours ago

🌾 Iowa – Remote

🌾 Iowa – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Perform administrative care management activities, including outreach, inbound calls, and service scheduling • Provide phone outreach to members regarding care plan next steps, resources, scheduling, and ongoing education • Connect members with health plan and community resources • Serve as front-line support for member and provider inquiries, requests, and concerns • Explain care plan procedures and protocols • Support member onboarding and daily administration, including welcome letters, correspondence, and educational materials • Document and maintain non-clinical member records • Make referrals to address Social Determinants of Health needs • Provide records to providers as needed • Comply with all policies and standards • Perform other duties as assigned

🎯 Requirements

• High School diploma or GED • 1–2 years of related experience • Medicaid waiver experience is a plus • Knowledge of existing local benefits and resources • Ability to perform outreach to members via phone • Ability to answer inbound calls and schedule services • Ability to document and maintain non-clinical member records in accordance with state and regulatory requirements • Knowledge of care plan procedures and protocols • Knowledge of health plan and community resources • Ability to work Monday–Friday, 8:00 a.m.–5:00 p.m. • Must be located in Iowa

🏖️ Benefits

• Competitive pay • Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Benefits may be subject to program eligibility

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