Care Management Support Coordinator II

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Perform outreach to members by phone regarding care plan next steps, resources, scheduling, and education • Answer inbound calls and serve as frontline support for member and provider inquiries • Schedule services and resolve member, provider, and staff issues • Connect members with health plan and community resources • Apply working knowledge of assigned health plan activities and resources • Support member onboarding and administrative duties, including welcome letters, correspondence, and educational materials • Document and maintain non-clinical member records according to state and regulatory requirements • Make referrals addressing Social Determinants of Health needs • Perform other assigned duties and comply with policies and standards

🎯 Requirements

• High School diploma or GED • Requires 1–2 years of related experience • Previous call center or healthcare customer service experience preferred • Knowledge of existing benefits and local resources • Ability to perform outbound calls to members and providers • Ability to document non-clinical member records in accordance with state and regulatory requirements • Prefer candidate residing in Texas

🏖️ Benefits

• Health insurance • 401K plan • Stock purchase plans • Tuition reimbursement • Paid time off plus holidays • Flexible approach to work with remote, hybrid, field or office work schedules • Additional forms of incentives may be included in total compensation • Equal opportunity employer committed to diversity