Senior Business Product Owner – UM Intake Automation

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

Healthcare Insurance • Non-profit • Social Impact

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Analyze moderately complex business objectives and engage closely with stakeholder to define product requirements and ensure implementation of product vision. • Own the end-to-end product strategy from concept to production. • Research and analyze complex business system issues and develop recommendations to improve processes. • Lead meetings to surface issues, identify fixes, and advance projects continuously communicating product objectives. • Build a backlog of product features ensuring all items are clearly described, estimated and prioritized. • Collaborate with technical teams to build modular and reusable solutions. • Simulate and test process systems improvements considering usability and industry standards. • Approve each feature and continuously communicate with technical and business teams to ensure adherence to product vision and to proactively evaluate risks. • Drive sprint and release plans and communicate changes to business teams.

🎯 Requirements

• Experience with UM intake or prior authorization workflows (including intake channels, routing, or turnaround management) • Familiarity with healthcare interoperability standards and integrations (FHIR, HL7, X12, APIs, EHR systems) • Exposure to automation and advanced tools supporting UM (rules engines, AI tools like NLP or RPA, auto-approval capabilities) • Bachelor’s degree in Business Administration, Information Technology, or related field; or equivalent experience in lieu of degree. • 5+ years of product management experience or equivalent work experience. • Deep knowledge of specified product domain and industry trends. • Knowledge of Information Technology. • Product Owner, Scrum Master, or Agile Coach experience preferred.

🏖️ Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules

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