Senior Director, Business Product Management – CM, LTSS

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Logo of Centene Corporation

Centene Corporation

10,000+ employees

Founded 1984

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

Healthcare Insurance • Non-profit • Social Impact

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Responsible for guiding the strategic product direction for department • Responsible for the product road map, development and implementation, opportunity identification, business case development, industry research, and new product introduction across the product set • Responsible for end-to-end product governance from concept to production of multiple products at a global level • Align and engage stakeholders on complex business needs into a product strategy on a global level • Lead the translation of business strategy into product strategy and roadmaps by facilitating the collaboration and alignment of business leaders and technology teams • Responsible for the overall product lifecycle of multiple enterprise-wide products including design, development and implementation and support • Ensure the ongoing funding and investment of product development and ensure the measure efficiencies gained, value realized and ROI • Ensure the overall health of the agile development process providing coaching and monitoring of the process to ensure productivity and efficiency of the development process and teams engagement • Collaborate and influence senior leadership and technology teams to negotiate and agree on proposed new systems and changes to existing systems and practices • Actively synthesize and integrate market changes and technology improvements into actionable improvements for products • Act as a thought leader by partnering closely with internal and external stakeholders to provide a global viewpoint and extend applications across use cases • Drive a sustainable cyclical process of business value, financial review, forecasting, idea generation, opportunity sizing, business case preparation, product development, and implementation • Responsible for aligning and engaging stakeholders on complex business needs into a product strategy on a global level across the Centene organization • Own the end-to-end product governance from concept to production of multiple products at a global Centene level

🎯 Requirements

• Bachelor’s degree in Business or related field • 10+ years of business operations and systems integration experience for call center, enrollment, billing, payment processing, or similar operations applications • 5+ years of experience in agile software development and large scale program and project management • Management experience with budgeting and business case development • Previous management experience including responsibilities for hiring, training, assigning work, managing performance of staff and change management • Health insurance and program management experience preferred

🏖️ Benefits

• health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules

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