Sales Manager, Medicare

🔥 32 minutes ago

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Centerfield

1001 - 5000 employees

🤝 B2B

💰 $136M Debt Financing on 2017-02

Marketing • B2B • Digital Media Services

Centerfield is a marketing and customer acquisition company that partners with 25% of Fortune 100 brands to boost their customer base through digital media. The company offers marketing and sales services, and its proprietary audience solutions help brands reach over 200 million in-market shoppers. Centerfield focuses on leveraging its digital brands to enhance brand consideration and customer loyalty, helping its clients increase sales and improve productivity. Known for its fast and robust services, Centerfield has been a go-to partner for Fortune 100 companies, offering significant returns on investment and serious growth opportunities.

📋 Description

• Drive a high-performance sales culture across a fully remote team of 25+ Medicare sales agents, balancing accountability with energy and motivation • Provide real-time coaching on live calls, helping agents overcome objections and close complex Medicare enrollments • Monitor calls and deliver actionable feedback to improve close rates and maximize inbound lead conversion • Own team performance metrics, including conversion rate, talk time, and lead utilization • Manage scheduling and coverage across an 8am–8pm EST window to ensure full utilization of inbound demand • Lead and engage a mixed workforce model, driving consistency, retention, and output • Ensure adherence to CMS guidelines and Medicare marketing compliance, maintaining high-quality and ethical sales practices • Partner with Quality, Compliance, and Workforce Management (WFM) teams to optimize performance and lead utilization • Analyze team performance data to identify trends, coach to gaps, and drive continuous improvement

🎯 Requirements

• 2+ years managing Medicare sales teams in a call center or telesales environment • Experience managing 15–25+ agents with direct accountability for performance metrics • Deep knowledge of Medicare Advantage, Supplement, and Part D products • Proven success in a high-volume inbound sales environment • Experience leading teams through Annual Enrollment Period (AEP)

🏖️ Benefits

• Competitive total compensation, including commission • Extensive training programs and learning resources • Generous PTO and holiday schedule • Industry-leading medical, dental, and vision plans • 401(k) company match plan – fully vested on day 1 • Award-winning culture & team spirit (featured in LA Business Journal & Built In LA) • Career growth – we promote from within!

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