Care Management Assistant

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $43k - $56.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Coordinate administrative, operational, and customer support activities for care management programs and healthcare services. • Perform advanced administrative, operational, and customer support responsibilities independently using judgment. • Support assessment, coordination, and facilitation of members' care needs. • Collaborate with members, providers, caregivers, and care teams to support member wellbeing. • Coordinate care and review and maintain patient records. • Prepare care summaries that inform care teams, guide next steps, and improve patient outcomes. • Prioritize requests, interpret and adapt procedures, and apply established techniques. • Report to the Associate Director, Consumer Experience.

🎯 Requirements

• High School Diploma or GED. • Experience providing in-center or virtual support or interaction with patients. • Experience in patient support, care coordination, or a related healthcare setting. • Experience with data entry and maintaining information within an electronic medical record (EMR) system. • Can work EST or CST. • Self-provided internet service with at least 25 Mbps download speed and 10 Mbps upload speed. • Wireless, wired cable or DSL connection is suggested. • Ability to work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. • Spanish fluency preferred.

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Remote work arrangement • Dedicated home workspace requirement to protect member PHI/HIPAA information • Occasional travel to Humana offices for training or meetings