Intake Coordinator, Home Health

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $39k - $49.4k / year

⏱ Part Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CenterWell Senior Primary Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

📋 Description

• Receive and respond to incoming calls from referral sources or potential patients • Exchange information to identify patient needs and determine the ability to meet them • Record call outcomes manually or automatically and make follow-up calls • Identify alternative community service resources when solutions are unavailable • Perform initial telephone screening to determine patients' appropriateness for home care services • Advise branch staff of patient acceptance and provide information for smooth transition to home care • Contact referral sources regarding referral status • Provide referral information to the clinical team delivering requested services • Identify potential payer sources and verify benefits • Negotiate rates and obtain initial authorizations and visit frequencies from case managers • Establish primary payers and document conversations with payer sources • Access national or regional account information and communicate contract terms to branch and intake staff • Work with Intake team, branch staff, and patients to resolve payer source problems • Monitor referral source satisfaction and communicate customer service issues to Intake and branch staff • Report directly to the Intake Supervisor

🎯 Requirements

• High School Diploma or equivalent • Typing speed of 40 words per minute or higher • Proficiency with Microsoft Office applications including Word, Excel, Outlook, and Teams • 3 or more years in health care delivery or related business experience preferred • Knowledge of medical terminology preferred • Knowledge of insurance reimbursement process preferred • Data entry experience preferred • Self-provided internet service with at least 25 Mbps download and 10 Mbps upload speed • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information • Availability Monday-Friday between 9am-6pm CST • Occasional weekend coverage required • Availability to work 2–3 holidays per year, with additional holiday coverage as needed • Florida-based applicants must complete Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse

🏖️ Benefits

• Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Personal wellness and healthcare decision support • Occasional travel to Humana's offices for training or meetings