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Learning Design Professional

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $59.3k - $80.9k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

✍️ Designer

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Logo of CenterWell Senior Primary Care

CenterWell Senior Primary Care

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

CenterWell Senior Primary Care is a healthcare provider focused on delivering personalized primary care to senior citizens. The company emphasizes a comprehensive and holistic approach to healthcare, addressing the physical, social, and emotional needs of older adults. As part of its service offerings, CenterWell includes home health services and pharmacy support to complement its senior primary care. The organization is committed to offering stability, inclusive benefits, and career growth opportunities for its employees while maintaining a culture of mutual respect and mindfulness. CenterWell is a brand under the larger healthcare entity, Humana.

đź“‹ Description

• Analyze business processes and metrics to identify performance gaps • Use consultative skills to conduct needs analysis • Design learning solutions and partner with subject matter experts to develop content • Plan, organize, and develop training curricula, materials, job aids, and programs • Develop virtual instructor-led, self-paced, or blended learning • Create eLearning, video, job aids, and virtual instructor-led content for onboarding, upskill, and reskill programs • Develop training for retail pharmacy associates, contact center teams, and mail-order distribution teams • Cover subject matter including technology, clinical acumen, business acumen, process, and procedure • Collaborate with Pharmacy segment subject matter experts • Produce engaging training that creates performance results

🎯 Requirements

• Experience in training, performance consulting, or instructional design • Proficiency designing and developing materials for instructor-led, self-paced, and blended learning, whether synchronous or asynchronous • Intermediate skill in Adobe Captivate or Articulate Storyline/Rise • Prior experience working in a consumer-centric company • Demonstrated capability to lead and manage own projects and work • Passion for contributing to an organization focused on continuously improving the consumer experience • Strong communication, organization, and customer service skills • Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information • Home internet with at least 25 Mbps download and 10 Mbps upload speed • Degree or certification in Instructional Design, Performance Consulting, Industrial Psychology, or Business Analysis (preferred) • Experience in a health care, pharmacy, or insurance setting (preferred) • Advanced proficiency in Adobe Captivate and/or Articulate Storyline (preferred) • Proficiency in Adobe Creative Suite (preferred) • Proficiency in Learning Management Systems, preferably Cornerstone on Demand (preferred)

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical, dental and vision benefits • 401(k) retirement savings plan • Paid time off • Company and personal holidays • Paid parental and caregiver leave • Short-term and long-term disability • Life insurance • Personal wellness support and smart healthcare decision resources • Work-from-home arrangement • Work-life balance • Occasional travel to Humana offices for training or meetings

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