Manager, Care Management Operations

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Chamber

WebsiteLinkedInAll Job Openings

1 - 10 employees

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • SaaS

Chamber is a company focused on improving cardiovascular health by empowering cardiology teams to thrive in a value-based care environment. It partners with cardiologists to offer technology solutions and support services that enable comprehensive care and unlock new revenue opportunities, at no cost to the practice. Chamber aids in navigating value-based care through real-time insights, administrative support, and expertise in payer negotiations. With a strong network of high-performing cardiologists and partnerships with hospital systems, Chamber is transforming the cardiology care ecosystem to ensure providers are compensated for delivering the right care at the right time.

📋 Description

• Own the day-to-day management of Chamber's care team. • Direct the day-to-day work of Chamber's care team, including task assignment and performance management. • Build and maintain the daily operating rhythm for the team. • Monitor team and member-level performance against contractual SLA requirements and productivity targets. • Partner with Program Operations to deploy new care programs with the care team.

🎯 Requirements

• 5-8 years of experience, with at least 3 years directly managing remote or virtual frontline healthcare staff. • Demonstrated experience managing centralized or virtual care teams: CHWs, care coordinators, medical assistants, LPNs, RNs or similar frontline healthcare staff. • Comfortable managing staff who may have more clinical knowledge than you. • Familiarity with care management platforms, outreach tools, or call center environments. • Experience in value-based care, population health, care management, or managed care preferred. • Strong operator with a bias toward action, ownership, and continuous improvement. • Prior experience building or scaling teams in a startup or high-growth environment. • Passionate about improving outcomes for cardiology patients and providers.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development